Privacy policy

Privacy Policy 

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase from Corex Direct, we collect personal details you share with us throughout the transaction, including your name, phone number, mailing address, and email address. While you browse our site, we also automatically receive your device's IP address, which helps us better understand how customers interact with our store. With your permission, we may also send you emails or SMS messages regarding new products, promotions, and store news.

SECTION 2 – CONSENT

How do you get my consent? When you share personal information with us to process a transaction, verify a payment method, place an order, schedule a delivery, or handle a return, we consider that your consent to collect and use that information for that purpose. If we ever need your information for something outside of that — such as marketing — we will ask for your explicit approval or give you a clear option to decline.

How do I withdraw my consent? You can withdraw your consent at any time by reaching out to us at support@corexdirect.com or by calling 888-888-8888.

SECTION 3 – DISCLOSURE

We may share your personal information when required to do so by law, or in the event that you violate our Terms of Service.

SECTION 4 – SHOPIFY

Corex Direct operates on the Shopify platform, which powers our online store and allows us to provide products and services to our customers. Your information is kept within Shopify's secure infrastructure, protected by firewalls and encrypted databases. If you complete your purchase through a direct payment gateway, your credit card details are encrypted and stored in compliance with Payment Card Industry Data Security Standard (PCI-DSS) requirements. Transaction data is only kept for as long as needed to fulfill your order and is deleted once the process is complete. All payment gateways we work with meet PCI-DSS standards as set by the PCI Security Standards Council, supported by major card networks including Visa, Mastercard, American Express, and Discover. You can learn more by reviewing Shopify's Terms of Service (https://www.shopify.com/legal/terms) or their Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 – THIRD-PARTY SERVICES

The third-party services we use are only given access to the information they need to perform their specific function. That said, providers such as payment processors operate under their own privacy policies, which we encourage you to review. Some of these providers may be based in or operate from jurisdictions different from your own, which means your data could be subject to the laws of those locations. Once you navigate away from our website to a third-party site or application, this Privacy Policy no longer applies. We are not responsible for the privacy practices of external sites and encourage you to read their policies before engaging with them.

SECTION 6 – SECURITY

We take protecting your information seriously and follow industry-standard practices to prevent unauthorized access, loss, misuse, or disclosure of your data. Credit card information submitted through our store is encrypted via SSL technology and stored using AES-256 encryption. While no online system can guarantee absolute security, we adhere to all PCI-DSS requirements and go beyond baseline standards where possible.

SECTION 7 – COOKIES

We use cookies to improve your shopping experience. Below is a breakdown of what we use and why, so you can make an informed choice about opting out. The _session_id cookie is a unique session token that allows our platform to remember session details like your referrer and landing page. The _shopify_visit cookie holds no personal data and persists for 30 minutes after your last visit, used to track overall visit counts. The _shopify_uniq cookie also holds no personal data and expires at midnight the following day, counting unique visits per customer. The cart cookie is a unique token that lasts two weeks and stores what's currently in your shopping cart. The _secure_session_id is a session-based unique token used for secure identification. The storefront_digest cookie is an indefinite unique token used to verify whether a visitor has access to a password-protected storefront.

SECTION 8 – AGE OF CONSENT

By using our site, you confirm that you are of legal age in your state or province, or that you have provided consent on behalf of any minor dependents who may be using the site under your supervision.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time, and we encourage you to check back regularly. Updates become effective as soon as they are posted. If significant changes are made, we will note them here so you are always informed about how your data is handled. In the event that Corex Direct is acquired by or merged with another business, your information may be passed to the new ownership to maintain continuity of service.

SECTION 10 – ONLINE ADVERTISING

We use Google Ads Remarketing to show relevant advertisements to users across the web based on pages they have visited on our site. This is done by placing a cookie on your device that does not identify you personally or access anything on your computer — it simply associates your visit with relevant ad content so we can show you ads that match your interests. If you prefer not to participate, you can manage your preferences through Google's Ad Settings at www.google.com/settings/ads. You can also opt out of cookie-based advertising from other third-party vendors by visiting www.networkadvertising.org/choices.

QUESTIONS & CONTACT INFORMATION

If you would like to access, update, correct, or request deletion of any personal information we hold about you, or if you have a question or concern, please reach out to us at support@corexdirect.com or call us at 888-888-8888.